Refund policy

 Return Policy

We offer a 7-day return policy, which means you have 7 days from the date of delivery to request a return.

✅ Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it
  • The item must be in its original packaging with tags intact
  • You must have a valid proof of purchase (order ID or receipt)

❌ Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (if applicable)
  • Personal care or hygiene products
  • Items marked as “Non-Returnable” on the product page
  • Clearance or final sale items

🔄 How to Initiate a Return

To request a return, please contact us at:

📧 Email: dwyt838@gmail.com

Include the following details:

  • Order ID
  • Product name
  • Reason for return
  • Clear images of the product (if damaged or defective)

Once your request is approved, we will provide instructions on how to return the product.

🚚 Return Shipping

  • Customers may be responsible for return shipping charges unless the item is damaged, defective, or incorrect
  • We recommend using a trackable shipping method
  • 50store.in is not responsible for items lost during return shipping

💰 Refund Policy

Once we receive and inspect your return:

  • You will be notified about the approval or rejection of your refund
  • If approved, your refund will be processed within 7 business days
  • The amount will be credited to your original payment method

🔁 Exchange Policy

We only replace items if they are:

  • Defective
  • Damaged
  • Incorrect item received

If you need an exchange, contact us at dwyt838@gmail.com.

⏳ Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your bank or payment provider
  • If the issue persists, email us at dwyt838@gmail.com

📞 Contact Us

For any questions regarding returns or refunds, feel free to contact us:

📧 Email: dwyt838@gmail.com
🌐 Website: www.50store.in