Refund policy
Return Policy
We offer a 7-day return policy, which means you have 7 days from the date of delivery to request a return.
✅ Eligibility for Returns
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it
- The item must be in its original packaging with tags intact
- You must have a valid proof of purchase (order ID or receipt)
❌ Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (if applicable)
- Personal care or hygiene products
- Items marked as “Non-Returnable” on the product page
- Clearance or final sale items
🔄 How to Initiate a Return
To request a return, please contact us at:
📧 Email: dwyt838@gmail.com
Include the following details:
- Order ID
- Product name
- Reason for return
- Clear images of the product (if damaged or defective)
Once your request is approved, we will provide instructions on how to return the product.
🚚 Return Shipping
- Customers may be responsible for return shipping charges unless the item is damaged, defective, or incorrect
- We recommend using a trackable shipping method
- 50store.in is not responsible for items lost during return shipping
💰 Refund Policy
Once we receive and inspect your return:
- You will be notified about the approval or rejection of your refund
- If approved, your refund will be processed within 7 business days
- The amount will be credited to your original payment method
🔁 Exchange Policy
We only replace items if they are:
- Defective
- Damaged
- Incorrect item received
If you need an exchange, contact us at dwyt838@gmail.com.
⏳ Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again
- Contact your bank or payment provider
- If the issue persists, email us at dwyt838@gmail.com
📞 Contact Us
For any questions regarding returns or refunds, feel free to contact us:
📧 Email: dwyt838@gmail.com
🌐 Website: www.50store.in