Refund policy

 Return Policy

Thank you for shopping with 50Store.in. We are committed to providing quality products and a seamless shopping experience. Please read this Return, Refund & Exchange Policy carefully before making a purchase.

Return Eligibility

Customers may request a return within 7 (seven) calendar days from the date of delivery of the product.

To be eligible for a return, the product must:

  • Be unused, unworn, and unaltered
  • Be in its original condition and packaging
  • Include all original tags, accessories, manuals, and inserts
  • Be accompanied by a valid proof of purchase, such as an order confirmation or order ID
  • Not fall under any of the non-returnable categories listed below

50Store.in reserves the right to reject any return request that does not meet the above conditions.

Non-Returnable Items

The following products are not eligible for return, refund, or exchange unless received in a damaged, defective, or incorrect condition:

  • Personal care and hygiene products
  • Consumable or perishable goods
  • Customized or personalized products
  • Clearance, promotional, or final-sale items
  • Products specifically marked as “Non-Returnable” on the product page

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, missing, or incorrect product, you must notify us within 48 hours of delivery by emailing support@50store.in.

The request must include:

  • Order ID
  • Product name
  • Description of the issue
  • Clear photographs or videos showing the defect, damage, or discrepancy

Failure to provide sufficient evidence may result in rejection of the claim.

Return Request Procedure

To initiate a return, customers must contact us at:

Email: support@50store.in

Upon review and approval of the request, return instructions will be provided. Returns sent without prior authorization may not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrectly delivered item.
  • Shipping charges paid during the original purchase are non-refundable unless otherwise required by applicable law.
  • Customers are advised to use a trackable shipping service, as 50Store.in shall not be liable for products lost or damaged during return transit.

Inspection and Approval

All returned products are subject to inspection upon receipt.

50Store.in reserves the right to:

  • Approve or reject a return request
  • Issue a partial refund where appropriate
  • Refuse returns that show signs of use, damage, alteration, or missing components

The decision of 50Store.in Regarding product condition and return eligibility shall be final.

Refunds

Once a return has been received and inspected:

  • Customers will be notified of the approval or rejection of their refund.
  • Approved refunds will be processed within 7 business days.
  • Refunds will be issued to the original payment method used during checkout.
  • Processing times may vary depending on the customer's bank, card issuer, or payment provider.

Cash on Delivery (COD) Orders

For eligible COD refunds, customers may be required to provide valid bank account details. Refunds for COD orders will be processed via bank transfer or any other method deemed appropriate by 50Store.in.

Exchanges

Exchanges are only available for products that are:

  • Damaged upon delivery
  • Defective in manufacturing
  • Incorrectly shipped

Exchange requests are subject to product availability. If a replacement product is unavailable, a refund may be issued at the sole discretion of 50Store.in.

Cancellation of Orders

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted, and the order will be governed by this Return & Refund Policy.

50Store.in reserves the right to cancel any order due to inventory limitations, pricing errors, suspected fraudulent activity, or other operational reasons.

Limitation of Liability

To the maximum extent permitted by applicable law, 50Store.in shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of products purchased through the website.

Contact Information

For all return, refund, exchange, or cancellation-related inquiries, please contact:

50Store.in Customer Support
Email: support@50store.in

By placing an order on 50Store.in, you acknowledge that you have read, understood, and agreed to this Return, Refund & Exchange Policy.

📞 Contact Us

For any questions regarding returns or refunds, feel free to contact us:

📧 Email: support@50store.in
🌐 Website: www.50store.in